The dimensions of responsiveness of a health system: a Taiwanese perspective

Managers’ Perspective toward Responsiveness in Non Clinical Services

Background and Objectives: Responsiveness is a measure of how well a healthcare organization performs in accordance with patients’ expectations and is a central factor to patient satisfaction. To enhance responsiveness in a health facility, the first step is to identify its current situation. This study was conducted to evaluate the responsiveness of a sample of hospitals in Ya...

Exploring Health System Responsiveness in Ambulatory Care and Disease Management and its Relation to Other Dimensions of Health System Performance (RAC) – Study Design and Methodology

Background The responsiveness of a health system is considered to be an intrinsic goal of  health systems and an essential aspect in performance assessment. Numerous studies have analysed health system responsiveness and related concepts, especially across different countries and health systems. However, fewer studies have applied the concept for the evaluation of specific healthcare delivery s...

Responsiveness in the Healthcare Settings: A Survey of Inpatients

Background and Objectives: Responsiveness is one of the hallmarks of high performance health systems. Maintaining the responsiveness of health organizations at high level, require constant assessment of its situation as perceived by the patients. The accumulation of data on patients’ perception of health organizations’ responsiveness can help policy-makers in developing effective relevant strat...

Comparison of Responsiveness Status of Rehabilitation Services Organization From the Perspective of Services Recipients

Objective Responsiveness is a process that all organizations, such as hospitals and rehabilitation centers, need to implement it in order to legitimize their activities; and on the other hand, the recipients of rehabilitation services as a citizen of the community have a special place. Therefore, the main purpose of this study was to determine and compare the response status of rehabilitation s...

Background: World Health Organization (WHO) defines three goals to assess the performance of a health system: the state of health, fairness in financial contribution and responsiveness. We assessed the responsiveness of health system for patients with diabetes in a defined population cohort in Tehran, Iran. Methods: Total responsiveness and eight domains (prompt attention, dignity, communica...